I was trying to decode a message from someone I had a crush on. They had ended it with a smiley face, and I needed a full committee meeting to decide whether it meant flirting or basic politeness. I took a screenshot, opened what I thought was my friend's chat, and typed: "Is this cute, or are they replying like customer support?" I sent it directly back to the person in the screenshot. There was enough time for me to watch the little read indicator appear, disappear, and then reappear while I considered launching my phone into traffic. Finally they answered: "It was supposed to be cute, but I can also send you a satisfaction survey." We did eventually go out. For the first ten minutes they spoke in an extremely professional voice and kept asking whether my experience met expectations. I deserved every second of it.